Optum reviews

3.4

55% would recommend to a friend

(15,538 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Apr 9, 2026
Recommend
Business Outlook

Pros

As this company was growing with the PNW area they give you lots of leeway as they were not pros at servicing the satalite connection was bad in rural area the map would drop in your in a far away area I dont know how to get back, as they are fine tuning their services they work with you however, it is all under their terms. So beware of the shadiness

Cons

The company overall makes a LOT of mistakes all the time. The charting is still old school "dos base" it takes forever to chart-YOU will spend long hours at night charting because of this. They do not have AI and they keep saying they will update-This puts your job at jeopardy because they are "archaic" with all of their software you will be using but yet, they will judge you on your performance-Eventhough, they are NOT up to par on their software of up to date. So be careful. Also, the metrics they use are obsurd corresponds with the archaic software you will use. So its hard to meet the metrics without killing yourself. NO breaks or lunch if you want to meet all of their scheduled members in a day. Keep in mind you are staying up until 10pm or 11pm the day before. The health insurance you are getting is expensive youd think that they are a insurance company it would be better but comparing apples to apples my previous job had better and not an insurance company-less expensive. In a nut shell, this company has a lot of double-standard just like they practice covering people claims-sad they got to big and out of touch-

4.0
Apr 9, 2026

Good company to Work with

Recommend
Business Outlook

Pros

Flexible with work timings Work Life benefits

Cons

compensation growth Depends on project, office politics sometimes

5.0
Apr 8, 2026

Good pay with great people

Anonymous employee
Recommend
Business Outlook

Pros

Good pay and people are awesome

Cons

Working for a very large company hard to keep up with emails

Viewing 238 - 240 of 15,538 Reviews

Glassdoor has 17,009 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.