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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,538 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      3.0
      Apr 9, 2026

      Great Benefits - Underpaid and under looked

      Coordinator
      Recommend
      Business Outlook

      Pros

      Bnenefits were good and they used to buy food and there was free coffe in the office as well as flexibility to work at home.

      Cons

      management is always absolutely horrible and and i promise that in Puerto Rico we were all underpaid but call centers are the worst. You will feel the burnout and discrimination as u go. They always promise to get you a promotion and then dont.

      Viewing 235 - 237 of 15,538 Reviews
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      Glassdoor has 17,009 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.