Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jul 28, 2023
Recommend
Business Outlook

Pros

-There are some nice, intelligent people that work here. Unfortunately, they were laid off.

Cons

-Constant reorganization and layoffs. I've been through more than a few in less 1.5 years. It is hard to quit if you don't know who your manager is. But they do have a button you can click on to resign; so that is helpful. -You will not be treated like a person. You are a box on an org chart. Maybe you'll get lucky and they'll forget to add your box to the chart in the next reorg and you'll get paid for not working. -Pay, increases, and bonuses are cute. Good news is your manager will be really excited to communicate how little money you are getting.

avatar
Optum Response
2y
Thank you for your feedback and sorry to hear about your experience. Please know that we acknowledge your concerns and are actively working to stabilize our organization and create a more secure work environment.
4.0
Aug 31, 2022

NP review

Recommend
Business Outlook

Pros

A lot of online resources for self-development. If you are lucky to have a supportive manager, you will thrive. If you are not so lucky, you will sink. Just do yourself the favor and leave.

Cons

Lack of diversity, inclusion, and equity. Faulty software, and hardware. They are dinosaurs with change. Onboarding is unrealistic. Hire to fire. They give out a 10k-35k bonus to new hires and give no annual rises per year. when they make 200 Billion in profits each year. What a way to devalue current workers who put their time into the company. HR is... made up of people you call who are from another country and do not know what you are asking for. Middle management is unrealistic with their ask at times and is just there to collect a salary. Performance metrics are not fair and realistic. All about profits over people.

1.0
Mar 2, 2022

Fortune 5 Pan Shop

Recommend
Business Outlook

Pros

There are a lot of things you can work on and learn, based on the team you're in. This is a rare lottery though, and limited for offshore developers.

Cons

These are only applicable if you are working from India - Work life balance is non existent. - Pay is abysmal. If you learn a bunch of new things in your personal time and punch multiple classes above your weight, you'll get some awards. The interesting thing is these awards are allocated out of your variable pay, so you are not being paid anything extra in a sense. - Experience before expertise. Doesn't matter how hard and smart you work. If you are not getting promoted based on your skills and expertise, please don't believe the B.S. your manager sells you. - Matrix management. You don't have a clear role and multiple managers for project and reporting put you in a crossfire. - Blame mentality. The onboarding is not good and no clear info is given when moving between projects and if something goes wrong expect the blame to be moved onto you. This again depends on the team and I haven't experienced it personally but too many of my colleagues and friends have. - Group mentality and glory hogs. You are expected to NOT work over hours if it benefits your team onshore. But if it's offshore, you are expected to work in your personal time. This is a turn off because I've been supported by my peers and managers from onshore. - A master of all trades. The expectation to learn and work on atleast 10-20 different technologies is laughable. Domain expertise is not respected unless you are a Java and SQL developer. Everything else is secondary and you won't be paid for it. If you hear the term FSE, RUN. - Last but not least, 3 MONTHS NOTICE! This makes sure you can't leave easily, the buyback clause is a joke and requires the approval of your director and well... good luck getting that approved.

Viewing 25 - 27 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.