Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Oct 14, 2019
Recommend
Business Outlook

Pros

Competitive initial offer Great work life balance (if you fight for it) Incredibly rewarding if you can aggressively lead change Incredible growth opportunity if you take risks and disrupt the process

Cons

Constant, massive restructure and layoffs Toxic culture of fear, complacency, and knowledge hoarding Red tape galore and process for the sake of process Bonuses are arbitrary and not reflective of performance Raises are tiny and not reflective of performance

2.0
Apr 17, 2019
Recommend
Business Outlook

Pros

Flexibility in being able to work from home

Cons

Executives are not truthful in what they are telling employees. Town halls are held quarterly, but nothing really is said during those presentations. Company really only cares about profit, not people like they say. To many layoffs as company tries to reinvent itself every 2 - 3 years.

1.0
Apr 16, 2019

Abusive Work Culture

Recommend
Business Outlook

Pros

A paycheck and alot of hard working people on the front lines. It is unfortunate they are just numbers to leadership and the organization.

Cons

Low pay, benefits for medical are ridiculously expensive considering it is in healthcare industry. The people they have aligned to leadership for departments are based on popularity and desperation because they have no experience or background in the areas they are responsible for leading. They dont respect work life balance and will work you till your burned out and try to avoid approving your PTO. Its amazing what you get away with if your on the right side of favoritism. I worked in numerous departments in hopes of isolated experience but it is the same throughout. They look to ship all their jobs overseas as much as possible and it is always a secret as the training team gets prepared to bring on overseas staff. We are told not to say anything that after the training the staff in states will be let go.

Viewing 28 - 30 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.