PayPal reviews

3.6

58% would recommend to a friend

(9,621 total reviews)
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Enrique Lores

48% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Aug 22, 2023
Recommend
Business Outlook

Pros

Very good user research facility

Cons

The problem is management and executives have in place bonus schemes that rewards incremental increases in revenue from PayPal's primary drivers. This results in poor culture, zero innovation (or ability to act upon innovation) as everyone scrambling for short term gain. This is mostly reflected by the ability of Apple Pay to basically subsume everything PayPal had been striving towards for decades. There are more problems contributing to poor work environment, but in essence the company business model has been regressing to operating on a bank's slim profit margins but with the overhead of a luxurious tech company.

2.0
Jan 3, 2023
Recommend
Business Outlook

Pros

Nothing notable. I'd say the salad bar was decent at office but I dont really miss it. Despite the cons below, I'd still recommend the company because not all teams are alike. If you are lucky, you might end up in a good org with a good team.

Cons

1. Was typecast into a maintenance project/working on a legacy code base. Because of parental leaves, couldnt look for jobs outside. Despite expressing need for more challenging work for 2 years, NOTHING was done. 2. WLB - imbalanced on-call support. I was made to be the primary on-call guy for supporting a legacy app that was prone to frequent crashes. Not given cycles to improve its tech stack/performance, just to keep supporting it till its deprecation. 3. Because of above, no room for personal career growth/skillset upgrade. 4. Bad/basic parental policy. The managers treat you like you are going on a vacation if you take parental leave. 5. Disgruntled old time employees who liked being knowledge silos and hated sharing their knowledge unless coddled/getting manager involved.

1.0
Jun 30, 2022

Terrible management

Anonymous employee
Recommend
Business Outlook

Pros

Good benefits Work from home Colleagues are great

Cons

Difficult to move up Management only hires their friends Takes way too long to get anything done Dinosaur company with no innovation

Viewing 115 - 117 of 9,621 Reviews

Glassdoor has 11,125 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.