PayPal reviews

3.6

58% would recommend to a friend

(9,624 total reviews)
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Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Feb 4, 2022

Run. Run Fast. Ship is Sinking.

Anonymous employee
Recommend
Business Outlook

Pros

Lots of extremely intelligent people.

Cons

Incompetent leaders. The company constantly lurches between org changes and headcount freezes. For 3+ years leaders have been moving chairs on the decks of the Titanic. Those who have the power to make changes have the most invested in maintaining the status quo.

1.0
Jan 21, 2022

Toxic Workplace

Recommend
Business Outlook

Pros

No pros come to mind

Cons

Leaving this sales organization was the best decision I have made, both financially and emotionally. Sales reps are underpaid, taken advantage of, and gaslit by management into working unreasonable hours for a salary equivalent to minimum wage. The managers are all white men, with no representation from women or other backgrounds. Employees have also been told that only those who come into the office full time will be considered for promotions moving forward. HR from PayPal would be wise to look into how the sales organization is being run, if only due to the massive turnover it has seen in the last 9 months.

1.0
Dec 31, 2021
Recommend
Business Outlook

Pros

Really good healthcare and insurance Your individual manager always tries their best with whatever information or tools they have (they are just as limited for most things).

Cons

Working on Venmo’s side of the corporation, we don’t get all the benefits that ‘actual’ PayPal employees get. Venmo customer service employees are treated very poorly with little to no communication about changes or updates about the company. When you need information, the supervisors don’t know what’s going either so they send you in circles. We don’t have the same time off benefits or shifts as ‘actual’ PayPal employees. They used to preach about opportunities but since being here (4 years) the company has had less and less and now hire outside for more roles. Now, since working from home, there is a false sense of community and team- what is, is limited and it’s only out there so that the company can check that box. The turnover is so high that some teammates have gone through 5-8 managers in a single year.

Viewing 205 - 207 of 9,624 Reviews

Glassdoor has 11,130 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.