Pros
There's a lot to be said about working at Playlist. I've been very fortunate to find a career here that's both fulfilling and challenges me to grow... on terms I like. As a person with multiple mental health issues, all my previous work experiences forced me to wear a mask and play a role to meet benchmarks. At Playlist I have leadership that embraces my talent without rejecting my quirks. Rather I'm made to feel like my quirks are a feature, not a bug. Other pros: DEI & Culture: Diversity, equity, and inclusion aren't just buzzwords here—they’re foundational to how the company operates. There’s genuine representation across levels and regions, and leadership actively invests in making everyone feel heard and seen. The culture is supportive, respectful, and deeply human. I feel empowered to bring my full self to work. There's an ERG for every community and constant activity and invitation to participate, as well as practical support being provided through these programs. Benefits & Time Off: The benefits are pretty remarkable. There's always been a monthly wellness stipend, and you can use it for pretty much anything that supports your mental and physical wellbeing, We get flexible time off (FTO) that people are actually encouraged to take (and leadership leads by example), it’s clear that the company walks the talk on work-life balance. It makes a huge difference. Work That Matters: Company objectives are clear, compelling, and easy to get behind. It’s exciting to be part of a mission that has real-world impact, and even more energizing to see how cross-functional teams align around it. There's been a lot of evolution in my time here and I'm pretty astounded by how well the executive leadership has rallied and organized all the various functions to meet company objectives through collaboration. Connected Teams: One of the things I appreciate most is the company’s continued commitment to breaking down silos. Whether you're collaborating with someone in a different department or timezone, there’s a strong sense of connectedness and collaboration. That’s not something you find everywhere.
Cons
At the end of the day you work for a corporation, and despite the many efforts going on inside there's still friction and distressing decisions sometimes. Morale can sway but I'd say the company as a whole has a good history of mostly being in the positive. I'll also say the Human Resources (called People & Culture) teams are pretty fabulous and work hard to advocate and support employees. And I've even witnessed the CEO Fritz respond openly to tough questions by random employees with a pretty impressive level of sincerity and radical candor, without being glib. I'd say certain roles will have a harder time than others, and a large part of it depends on the leader you find yourself with. That said there is a lot happening right now to develop leaders across the org to be more effective at supporting their employees, not just upstream thinking. And when I went over my leader's head to seek help from People & Culture, the outcome was better than I could have hoped for and I felt respected and valued.
