RSM reviews

3.5

58% would recommend to a friend

(7,330 total reviews)
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EJ Nedder

65% approve of CEO

53% positive business outlook

RSM has an employee rating of 3.5 out of 5 stars, based on 7,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RSM employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

7K reviews
1.0
May 29, 2025
Recommend
Business Outlook

Pros

Flexible working. Some decent people.

Cons

The senior leadership team has been in place for several years, during which time the business has changed and not necessarily for the better. The firm has benefited from a buoyant market in terms of revenue growth but it always felt like the leadership team was taking credit for that instead of just accepting that work was because of market driven factors. There's a huge disconnect between leadership and the day-to-day realities faced by staff and there are opinions that people in leadership roles are not the right people. There is a huge amount of dishonest behaviour, backstabbing and fakery meaning it's very hard to trust people, even people who come across as though they have good intentions. They often don't. Nobody, not least senior partners, want to challenge the current leadership style or ways of working as there is a fear of repercussions and concerns of job security. Quite often we were told that our leadership team wanted to be "transparent", which ultimately translated to sharing financial information with us. In reality, it always felt like there was a huge amount being kept from us and stuff going on behind the scenes that lacked transparency. Core functions are often undervalued and are an afterthought because of the misconception that they don't contribute directly to revenue growth. The marketing and comms department, and teams, were once a team led by the right people who did the right things and cared about people that worked for them. Relationships were built on mutual trust and respect, But it turned into a dreadful team to be in after changes that were influenced and orchestrated by disingenuous and self-serving behaviour, with little regard to the wellbeing of the wide team. Anxiety and mental health was affected for a lot of people based on decisions being made. And many of the decisions that were taken, or advice that was listened to by senior leaders in the business, was based on information that was inaccurate at best and in reality based on falsehoods and deception. A number of people in the team suffered setbacks, remuneration restrictions and saw their career development halted because of the influence exerted by one “professional”. Bullying and ruling by fear (always with a smile) were quite commonplace. The people that wouldn't stand for that, or agree with that poor leadership style, are no longer in the business. The most worrying part about all of that, is that the firms' leadership team are either oblivious to everything that goes on in the team, wilfully ignore it all, or worse, have somehow been convinced of a completely distorted version of reality. Everyone in the team is afraid to speak their mind or disagree and while open dialogue and constructive feedback were always touted as genuine, in reality, everyone stayed silent because you knew where that would get you. There is a lot of talk about "culture" and being a firm that looks after its people, when in reality those values are often not reflected in practice. Ultimately the parting feeling was that if you don't fit the mould or tow the line then regardless of how much respect you have earnt, time you have served, dedication you've shown or good feedback you've had from around the business, you are treated as surplus to requirements. It's a shame because it used to be such a good firm to work for before political manoeuvrings put the wrong people, in the wrong roles for the wrong reasons.

2.0
Feb 6, 2020

Peak or Very Peak

Recommend
Business Outlook

Pros

SME clients with low revenue. Small engagements so junior auditors can solo and learn on-the-job. Extensive training programmes conducted during less-peak season.

Cons

2-year employment bond + 3-year laptop bond. Firm has almost 80% Malaysians. Some even with weak command in English. Emails have glaring grammatical errors, pronunciations are off - how to communicate professionally with clients like that? Want to hire and make use of foreign talent, but cuts salary. Compared to local employees, foreign employees have lower pay. Some also get down rank compared to the one held previously in Malaysia.

1.0
May 30, 2018

Box Theory

Recommend
Business Outlook

Pros

Great clients, tons of opportunities to learn and grow, very smart people to learn from

Cons

At RSM in Houston you are placed in a box from day one and that determines your career at the firm. This is not based on your input either. It is based on your interactions with management and how you work; the partners and management assume where they think your career should go. This can be a good thing, but it is ultimately a very bad way to operate. Certain people they peg as a superstar are just handed all of these great opportunities on a platter. They are taken to client meetings early on, they get to be involved in special projects where they can learn new things, they get the best clients to work on, etc. These opportunities make them stand out and more likely to get promotions over others. The partners know this and do it on purpose. If they see someone who they would like to get promoted, they throw extra opportunities at them that will increase their chances of getting promoted like interviewing, giving presentations, and leading special groups. These are great ways to get promoted and recognized but they are being handed out to favorites. This has led to multiple people getting promoted before they should and hurts that individual and the firm in the long run. Other people are placed into different boxes where they do not get special treatment. These are the people that the firm assumes just want to work and are not interested in growing or getting promoted like others. There are too many people in this category. I have worked with many supervisors and seniors who have been in those positions for multiple years and it is obvious they have the potential to grow and move up. The problem is they are not a partner's favorite so they have to fight for the opportunities that others are just handed on a regular basis. This is discouraging to them so they will most likely never bring it up. When they do the response from the partner is most likely "why didn't you tell me you wanted this before?" Valid question but in response to the partner I would ask "why are you handing these opportunities to others without them asking?" Management at this office is a disaster. What I have presented is just one big issue I have encountered during my time with RSM and it has frustrated me to no end. I do not see this changing. The partners and management are too stubborn to accept the fact that they have issues and need to correct them. They live in their own little world where everything is fine and the issues are ignored or swept under the rug. Until this ends and they start treating everyone fairly, they will continue to have high turnover and unhappy employees.

Viewing 28 - 30 of 7,330 Reviews

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