7y
Thank you for your feedback about your experience of working in our London office.
I am not sure which department you worked in, but I believe that my response will be appropriate regardless of your specialism.
We regularly benchmark our salaries and benefits with our competitors, and also with the marketplace generally, and spend a lot of time and effort ensuring that we are competitive and abreast of market developments. We are currently undertaking a wholesale review of our benefits package to ensure that it is as attractive and flexible as possible.
We have a firmwide appraisal system in place and also mentoring within teams and across the wider office. All promotions are reviewed and ultimately approved by a team head, and these promotions take into account the performance of the individual, coupled with a business case for the promotion. We do upward, downward and in some cases 360 feedback, to ensure that individuals are measured, rewarded and promoted according to merit and their performance.
Unfortunately, the nature of professional services firms is that there will inevitably be times where there is a pressure to complete client work, and we try to manage this as best we can and allow flexibility of working hours.
We conduct an employee engagement survey to ask staff their views on a number of key areas, and are currently working through our action plan within the London office resulting from the most recent survey undertaken in August.
I would like to take this opportunity to wish you every success in your future career, and I am happy to discuss this further with you if you so wish.
Jez Filley, London Office Managing Partner
