Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Nov 18, 2011
Recommend
Business Outlook

Pros

There is never a shortage of work to do and you are always exposed to things that you might not otherwise be involved in if you worked for a larger company. Employee lunch on Tuesdays is a perk, as is the fridge stocked with food and drinks. The staff at FreeCause are generally very friendly and I really enjoy working with them.

Cons

It is very easy to feel under appreciated as an employee. Unless you are loud about the work that you have completed, it tends to go unnoticed with a feeling that 'someone had to do it'. Certain people are constantly receiving multiple promotions.

4.0
Nov 16, 2011

A roller coaster, fun & intense at times.

Anonymous employee
Recommend
Business Outlook

Pros

Great culture, the people are a ton of fun. You can learn a lot from everyone as long as you take the time to ask questions and get to know them. It's an open community and everyone is friendly. Also, it's a pretty cool company.

Cons

Disorganization, sometimes major lack of communication. I do believe this is slowly improving, it's really up to the individuals and teams to figure things out for themselves.

4.0
Nov 14, 2011

FreeCause: Fast paced, Fun, and Fulfilling.

Anonymous employee
Recommend
Business Outlook

Pros

FreeCause understands and encourages a balance between personal life and work life, and it does its best to merge the two with company outings, after-work drinks, delicious catered lunches, great holiday parties, and a fun atmosphere in the office. In addition, the work is exciting, the people are young, and everyone here works hard. FreeCause is a great environment to work in.

Cons

Not too much interaction between departments.

Viewing 3502 - 3504 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.