Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Good and free food." ((in 198 reviews)); "Nice people to work with" ((in 178 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 123 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 194 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 136 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 40 reviews)); "Bad upper management." ((in 35 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

What are the top reviewed Rakuten locations?

São Paulo , Ipatinga , Pompéia , São Bernardo do Campo , Campinas

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Nov 10, 2011

Great place to learn and grow.

Anonymous employee

Recommend

Business Outlook

Pros

A growing company that does a great job taking care of its employees through internal growth opportunities, company outings and a stocked kitchen.

Cons

Communication and collaboration between departments is improved but could be better to increase productivity and limit some repetitive manual tasks.

5.0

Nov 8, 2011

Company under a large enterprise maintainging the good parts of a start up.

Anonymous employee

Recommend

Business Outlook

Pros

you can really learn a lot about teamwork here.

Cons

too busy at work everyday.

4.0

Nov 8, 2011

Positive experience

Anonymous employee

Recommend

Business Outlook

Pros

- Young company culture - Great benefits package - Very transparent at high level - Great place to engage with large retail clients - excellent for developing client relationship skills - very open to work/life balance

Cons

- salary is not at competitive as it could be - some higher level new hires need to be trained by lower level employees

Viewing 3505 - 3507 of 3,542 Reviews

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Jobs at Rakuten

Analyst, AI & Automation

São Paulo, São Paulo

View job

Rakuten

Rakuten reviews

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Reviews by job title

Great place to learn and grow.

Company under a large enterprise maintainging the good parts of a start up.

Positive experience

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