Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,538 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Sep 4, 2012

      Evolving company

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good people, starting to see more employees with real business experience.

      Cons

      Not a lot of accountability for all members, project deadlines are routinely missed and the company struggles to meet the expectations of the business. Team members with experience in more organized companies get frustrated with the lack of organization in the company.

      4.0
      May 7, 2012

      Leading the New Japan

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      In founder and CEO Hiroshi Mikitani, Rakuten is led by one of Japan's true visionaries and one of the few in Japan leaders in Japan willing to stick their neck out to get things done. The company believes in empowering its merchants and customers through e-commerce, rather than taking advantage of them. Rakuten moves quickly, takes chances, and aims to be the world's No.1 internet services company. Ambition is not a quality that Rakuten lacks.

      Cons

      On a day-to-day level, Rakuten can be bureaucratic and extremely focused on numbers at the expense of the big picture. That said, CEO Mikitani has a firm grasp of the big picture issues and is not afraid to make decisions above the numbers.

      Viewing 3526 - 3528 of 3,538 Reviews
      Related searches: Rakuten jobs | Rakuten salaries | Rakuten benefits | Rakuten interviews | Rakuten conversations
      ReviewsRakuten reviews

      Glassdoor has 4,190 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.