Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jun 20, 2026
Recommend
Business Outlook

Pros

1. Employee friendly policies 2. Excellent facilities for employees - Free meals(all 3 meals with healthy salad options and snacks), Local commute allowance, Wellness benefits like gym, gaming room 4. AInization driven org 3. Decent work life balance depending on role

Cons

1. Limited strategic exposure(recent inprovements have been visible) 2. Is operation heavy 3. Compensation is below market standards

Viewing 4 - 6 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.