Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 3, 2021
Recommend
Business Outlook

Pros

Benefits. Gifts and furniture related benefits. Free meals.

Cons

No work life balance. Pathetic ill-mannered HRs and upper management. Work on weekends. Your manager will take your personal number and call in the middle of night to fix code. He can call you anytime. Some departments are way too bad and do all kinds of politics. The managers are so under qualified they don't know how to manage a thing.

3.0
Aug 19, 2020
Recommend
Business Outlook

Pros

Good Facilities in terms of Food, Insurance,(wont say about Parking because its not ok),Sanitisation

Cons

For some teams Japan management will tell you when to breathe , when to stand ,where to walk and India management (leadership) are spectators even after knowing the problems they ignore it . CEO meets teams once in a year gives high level lecture which makes no sense and employees cant connect with it because its irrelevant. For some teams their is no future for engineers or even managers. The same work is repeated again and again over years with no growth. Japan teams will think you as paid servant and India Leadership will treat you like step mother. You feel yourself like refugee.

1.0
Jun 17, 2020
Recommend
Business Outlook

Pros

Visionary Tech Leaders Great office location Free food

Cons

Horrible HR team - The HR has not connected in the last 6 months. Only discusses with top management and favours the company. ZERO transparency and Trust on HR's Very Chaotic team - multiple processes. Have to end up reaching out to so many people due to lack of ownership of processes.

Viewing 127 - 129 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.