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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,543 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Dec 14, 2017

      Blooming US HQ in San Mateo with its own problems

      Director
      Recommend
      Business Outlook

      Pros

      - Great and friendly crowd. Refreshing after already 10+ year in the Silicon Valley - Great opportunity for the Rakuten USA to expand aggressively in the US

      Cons

      - Silo'ed business units focused on their own P&L without much regional collaboration - Cultural misfit of Japan vs US (e.g., no work from home policy) - Benefits and Perks are below average vs other companies - Disparate offices make meeting and working logistics harder

      2.0
      Oct 16, 2017

      Not for talented people

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      * Free Lunch/Breakfast. * Company is in a good location. * Rakuten as a Company is great.Good if you get to work in Japan center. * Good work-life balance

      Cons

      I could see a lot of fake reviews here. This is not a place for ambitious talents! * The top management keeps changing and it's not strong enough to keep the reputatation of Rakuten * Tech leads and Development managers are not Technically sound. * The managers and Technical leads are not ready to take responsibilities.They just dump on the heads of others and enjoy their life. * Hell of internal politics. Good rapport with your manager is the key to success here. * Lot of great talents have left the company due to this. * No proper policies and it keeps changing. * Nobody responds to your concerns.

      1.0
      Sep 6, 2017

      Terrible company…dont evem try

      Marketing associate
      Recommend
      Business Outlook

      Pros

      Free meal (eventhough kitchen ppl there gets angry if you take too much)

      Cons

      -Full of domestic and passive minded people. This is the reason they cant never win over Amazon, Google, Expedia etc -I had 108 doukis when I joined on 2013 and less than 10 are working there now. Most of them were global talents. Extremely high turnover rate.

      Viewing 136 - 138 of 3,543 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.