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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Dec 3, 2025

      May possibly be an MLM

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      If you're lucky, you'll end up on a team with wonderful people who make the day bearable.

      Cons

      - Salary deductions will always be used to threaten you, even if they won't explain specifics of the violation, and even if the violation has no impact on your work and productivity but just some strict arbitrary rule they want to enforce - Good luck getting a raise or promotion, they've skewed the performance system to be impossible - Overcrowding and uncomfortable office environment -- good luck getting anywhere on the elevators even with the "new" system and the equally busy stairs (RCH specifically). - Not accommodating at all to people with disabilities, even when a doctor's certificate is provided - The term "e-learning" will take on a new form of PTSD you'll never knew could exist - CEO won't even follow his own core principals that he expects everyone else to exceed at

      5.0
      Nov 29, 2025

      Good company

      Team lead
      Recommend
      Business Outlook

      Pros

      Global. Easy to communicate and work for people from various country.

      Cons

      Low salary, and sometimes change the company direction suddenly.

      Viewing 145 - 147 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.