Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 28, 2025

Very good company

Recommend
Business Outlook

Pros

One of the big product company Free 3 times food Reachable management Work life balance You will get opportunity to work on new tools and technologies

Cons

Haven't seen anything as of now

5.0
Nov 24, 2025

Fun working at Rakuten

Recommend
Business Outlook

Pros

I was an intern at the Tokyo HQ several years ago working in what was then the ecosystem services department. It was a wonderful experience working with the team (great people, great tech, great location and perks).

Cons

Nothing serious I can think of

1.0
Nov 24, 2025

No Work life balance

Recommend
Business Outlook

Pros

free food snacks ,office locaiton

Cons

no work life balance over night work

Viewing 148 - 150 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.