Rakuten reviews

3.6

71% would recommend to a friend

(3,545 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 5, 2017
Recommend
Business Outlook

Pros

Free food, but the quality is not good

Cons

- company treated you like a kindergarten students, not giving u any place to speak your opinion. For example asakai as an indicator for promotion. Once a week is enough but some people have to attend twice a week. You cannot get promotion if you skip because you'll be labelled as "lazy and not motivated", in fact a lot of people come there but sleep and not paying attention. So for the management, people who come but not paying attention and just sleep or play with devices deserve promotions compared to people who skip the meeting but actually working harder

2.0
Jan 23, 2017
Recommend
Business Outlook

Pros

Great opportunity to experience different technologies and expand expertise.

Cons

Company executives completely out of touch with global marketplace/driving factors and will ultimately cause global contraction. Japan ultimately dictates direction which eliminates all creative and critical thinking in regions/remote offices. Buy.com culture destroyed when purchased from Rakuten.

3.0
Dec 9, 2016
Recommend
Business Outlook

Pros

Awesome people and awesome projects abound! Very diverse workplace, constantly meeting people from all over the world. Large scale, global applications. Tons of opportunity for development and advancement at all levels. Good utilization of modern technologies across multiple stacks. Nice office space. Great job security.

Cons

Very bureaucratic, hierarchical, risk adverse and functionally siloed organization can often mean many meetings and dealing with significant amounts of overhead at times. Lack of commitment and effort towards quality software practices, shortcuts for temporary speed is the norm.

Viewing 151 - 153 of 3,545 Reviews

Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.