Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 29, 2021

No culture

Recommend
Business Outlook

Pros

- Decent salary - Some (very little) stock options and equity - Nothing much more.

Cons

- Extreme, extreme, extreme bureaucracy - US Team makes no decisions, whatsoever. Goes through bureaucratic process that takes months - Only people from India can thrive. If you are not from India, they get rid of you. Racism.

1.0
Apr 14, 2020
Recommend
Business Outlook

Pros

Good location & food.

Cons

No quality work and low engagement project. Rakuten India works like a manpower company where you have two bosses and a remote manager, who is least bothered after your hiring. COO, CPO & CEO will always be busy in thanking each other and giving and taking credit among themselves. They also hire from their own 1-2 consultants, their old team in Sr Management. so if you are an outsider, you are an odd one!.. with 900+ staff hardly any engineering or research work. its all

1.0
Mar 26, 2018
Recommend
Business Outlook

Pros

food and drink once a week

Cons

letting lots of staff go and then rehiring the same roles for no reason other than management doesnt know what they are doing overworked and underappreciated. they believe their staff is expendable (as proven by letting them all go without a plan to replace them) no progression paths and no work satisfaction

Viewing 148 - 150 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.