Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 13, 2025
Recommend
Business Outlook

Pros

Great work life balance and ample learning opportunities.

Cons

The projects move slow, more time is needed in order to create impact

4.0
Nov 11, 2025
Recommend
Business Outlook

Pros

flex time output oriented work life balance English friendly

Cons

complex management authorization not enough

4.0
Nov 10, 2025

Good

Anonymous employee
Recommend
Business Outlook

Pros

good and empathetical towards the employees

Cons

so far not seen any

Viewing 163 - 165 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.