Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 10, 2025

Good company

Recommend
Business Outlook

Pros

Work life balance and work culture is good

Cons

Pay was not according to market standards in 2022

4.0
Nov 10, 2025
Recommend
Business Outlook

Pros

Diverse products and tech stack Exposer to could technogies Meals 3 times a day Halal meal, prayer room for muslims Flex core work time Will get various discount in Tokyo as a Rakuten employee

Cons

Decisions comes from buseness unit Team culture depends on managers, so depends on luck No full time remote Annual salary increase is quite low

5.0
Nov 10, 2025
Recommend
Business Outlook

Pros

- If you're in the right team, the WB balance is pretty good - Free meals! - Discounts in plenty of stores as an employee

Cons

- Cross-team communication is a challenge with a company this size - Depending on your team, career growth can be slow

Viewing 166 - 168 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.