Rakuten reviews

3.6

71% would recommend to a friend

(3,545 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 19, 2019
Recommend
Business Outlook

Pros

- City Center - Free food (No good quality) - No work (Work life balance is good) - You can learn politics here

Cons

There are N number of con some off listed here. 1. Highly political and too much of micromanagement company. 2. There is no recognition for the hard workers and HR has got no powers they just follow the orders from C level leaders. 3. Hikes and promotions is based only on your relationship with Managers(Bucket is very important). 4. Most of the people are frustrated. 5. Stocks are not paid to all. 6. Neither the HR/finance ppl has no control or answer they all talk good English but not helping employees. 7. No carrier development. 8. Only maintaince projects 9. Too much is taken to decide for taking new technology, because managers dont want to given option. 10. Management is crap and just arrange parties for Japan visitors and have photo booth for marketting themselves 11. No Future thinking - plain service company & no actual development To get promoted, No need to work, just improve your show-off or bucket skills and speak same language as management. 12. Please dont hire if you dont have roles.

1.0
Jan 27, 2019

Terrible management

Anonymous employee
Recommend
Business Outlook

Pros

Some of the best professionals that I worked so far. Really friendly and proactive people doing their best for the good of the product.

Cons

The worst management team I've ever seen. The management technical level is unbelievably low. A huge amount of time wasted in political matters and not much interest in improvements to the product, user or employees. A lot of meetings during the day without any proper meaning. The company has no direction, strategy or marketing knowledge. Career opportunities don't exist.

1.0
Dec 22, 2018

No Economical growth

Recommend
Business Outlook

Pros

* Food * Good Play groud for learners

Cons

* Easy to switch job than getting promoted. * Japan tax is increasing faster than Rakuten can pay.

Viewing 169 - 171 of 3,545 Reviews

Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.