Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 27, 2025

No career progress

Recommend
Business Outlook

Pros

It served as a good experience to work for a corporate company.

Cons

It’s very difficult to increase your salary and climb the career ladder. The approval chain is quite long and there might be a lot of delay when making changes. Most of the decisions rely on the Business side.

Viewing 178 - 180 of 3,542 Reviews

Glassdoor has 4,195 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.