Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 196 reviews)); "People is nice" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 127 reviews)); "Free meals and snacks" ((in 104 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 282 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 41 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

What are the top reviewed Rakuten locations?

São Paulo , Ipatinga , Pompéia , São Bernardo do Campo , Campinas

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews

2.0

Oct 23, 2025

Average company

Lead software engineer

Recommend

Business Outlook

Pros

Good WLB no late night work, pretty much service company in the name of product company

Cons

No real learning, just chill, nice politics

1.0

Oct 22, 2025

Challenging Work Environment with Serious Cultural Issues

Software engineer

Recommend

Business Outlook

Pros

You definitely learn how to handle workplace politics and understand how things really work inside a company.

Cons

I’d recommend staying clear of the payment department — things there just don’t feel very fair or transparent and it can get unnecessarily stressful. There’s also quite a bit of internal politics, and at times it didn't feel like a very respectful or comfortable place for women. I really hope the company works on being more transparent and creating a healthier, more supportive work environment.

4.0

Oct 21, 2025

Overall nice place to work!

Account manager

Recommend

Business Outlook

Pros

Work/life, nice team, flexible hours, benefits

Cons

High pressure on sales team, average/low pay based on market, strict 4 day in office requirement, not much room for advancement

Viewing 181 - 183 of 3,542 Reviews

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Jobs at Rakuten

Analyst, AI & Automation

São Paulo, São Paulo

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Rakuten

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Average company

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Overall nice place to work!

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