Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Oct 20, 2025

An Ambitious Organization

Recommend
Business Outlook

Pros

Constant learning opportunities and growth both professionally and personally. AI focused, Member focused, and constantly looking to improve the business in all aspects.

Cons

Decisions take a long time, and not always communicated well.

4.0
Oct 17, 2025

Very good company

Recommend
Business Outlook

Pros

- Good work life balance - Lots of in-house perks such as free breakfast, lunch and dinner. Subsidized gym. In-house annual health checkup.

Cons

- Hierarchical, corporate politics - Slow career growth - Minima raise

Viewing 184 - 186 of 3,542 Reviews

Glassdoor has 4,195 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.