Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 4, 2025

Don’t bother

Recommend
Business Outlook

Pros

Nothing I can think of

Cons

Be wary of certain international teams, the workload doesn’t justify the pay and this is a company in a tech shell but functions like a startup, no structure and everything goes, limited career opportunity and no rotation programs. Management is short-sighted and does not take in feedback well.

Viewing 214 - 216 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.