Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 1, 2025

Depends on the department, but

Anonymous employee
Recommend
Business Outlook

Pros

Nice work life balance, free food.

Cons

Company is bleeding cash due to MNO, all efforts are to save the MNO division. Most new grad leave as they realize they're on the titanic.

4.0
Aug 31, 2025

Decent working culture

Recommend
Business Outlook

Pros

Good work-life balance, many fun activities, great benefits

Cons

Pay can be better, stock options are in JPY hence not worth much, asked to return to office four days a week starting 2026

4.0
Aug 26, 2025

Good stepping stone

Recommend
Business Outlook

Pros

Great diversity of employees. Good people to work with.

Cons

Lots of process, blockers and bureaucracy

Viewing 217 - 219 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.