Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 24, 2025

Good AI culture

Recommend
Business Outlook

Pros

You will learn a lot in Gen AI no matter the project

Cons

no adverse cons as such.

5.0
Aug 23, 2025
Recommend
Business Outlook

Pros

“Supportive and collaborative coworkers” “Good work-life balance” “Flexible hours / remote options” “Opportunities to learn new skills” “International environment” “Challenging projects that keep you engaged” “Stable company with strong reputation” “Career growth opportunities” “Managers who actually listen” “Decent benefits package”

Cons

“Long hours expected” “High workload with tight deadlines” “Poor work-life balance”

5.0
Aug 21, 2025

Good for Long Term

Recommend
Business Outlook

Pros

Stable Job, Work life Balance, Friendly work culture

Cons

Too much unnecessary pressure, Late working hours

Viewing 220 - 222 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.