Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Aug 19, 2025
Recommend
Business Outlook

Pros

Pay was good. There is nothing like bonus pay (bonus is out of CTC) all compensation is fixed. Company policies and health insurance even though expensive but very good.

Cons

Slowly India management is changing a lot. Head of people left, CEO left and replaced by japan CEO. India managers care only for their favourites and not for talent. Managers grow next level by taking hike of other eligible member and demote the team member to leave team or company. Managers instead of supporting hard working employees they care for themselves

2.0
Aug 18, 2025

Average

Recommend
Business Outlook

Pros

Lunch is free and ok

Cons

Management is bad. Scrum master, business analyst, project manager and translator roles are combined as one role.

5.0
Aug 17, 2025

Review

Recommend
Business Outlook

Pros

Worklife balance Hybrid model Flexibility Health benefits Food

Cons

Salary compensation Low hikes Strict 3 days work from office Low hike Sometime too much workload

Viewing 223 - 225 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.