Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 19, 2015
Recommend
Business Outlook

Pros

- Unlimited PTO - The office - Some really great people - Lots of potential if the management and cultural issues get fixed

Cons

Riot has tons of potential but as of now there's a huge layer of people and management systems in place that prevent any attempt at improving the day to day for the teams and making the culture more in line with how it portrays itself. It's all about playing politics/pleasing the right people and not getting results. Mark & Brandon's vision on management and culture is what got me to join the studio and it was sad that the walk was so far from the talk. Better you know what to expect and make your decision accordingly. Because Riot is a huge list of teams though, you might get lucky and end up on a team that is very much like the talk. But if you're going to management you better be ready to deal with a load of ambiguous politics and be willing to follow orders without making waves. A mere disagreement with the wrong person can lead you out. Be also prepared to be pressured to bring results and be blocked by the very same people. They somehow expect you to bring results while keeping things the same or not rubbing anyone off in the change process. You were told you were hired to bring results and bring your expertise on how other companies are organized, but in truth you were brought in to fulfill an illusion and integrate in the status quo like in any other company. Your success will depend on who you make friends with and who you rub the wrong way. So if you consider the studio with a desire to improve things, have autonomy/liberty of action and no politics you might want to pass. Riot has become a place where you "align" or else. Different view points are not welcome. If you're an introvert you might want to pass too as Riot culture promotes assertiveness and scores low on respect of different view points, thoughtfulness and collaboration. The assertive ones win the arguments, not the best idea providers nor the data gatherers. This leads to teams spinning their wheels a lot, with the worst cases being not shipping anything in years...Teams also don't like to depend on each other and rather than fix their communication, they think the solution is to be totally independent from one another which emphasizes frictions. This is quite telling on the organizational issues at hand. Prepare for some pains in getting teams to communicate or work effectively with others to get things done. I would also not recommend if you're a female unless you're happy to take a passive role, take notes and say yes all the time. You're there to be of service, not to have opinions. While the guys can disagree to the point of screaming at each other , you'll be seen as negative and difficult if you fight for your ideas. Beware what people say. Though Riot promotes direct feedback, it's very hard to get honest feedback from people. If you see your manager acting weird there's probably some feedback they're not sharing. Make sure you can trust the people you interact with if you have constructive feedback on the company, as saying anything constructive can easily be perceived as negativity. For those of you confused by the fact that I said Riot promotes fitting in but at the same time the assertive ones win, welcome to what reviewers call "ambiguity". You'll have plenty of situations like this at Riot, making it very difficult to assess the right course of action. You'll be told to give your opinions but then your managers will be annoyed because you disagreed with them. You'll be told to take initiative but then your managers and others will be annoyed you didn't ask permission first etc...As a manager I consider clarity to be a key part of my role in getting great performance from my teams so that didn't work for me. Figuring out what the true Riot culture is usually takes people a full year. That's no joke. I asked around because I couldn't believe what i was seeing and most of the people I talked to said they struggled here their full first year and some are still struggling to this day because they cannot do anything about the politics which make getting results difficult, and are still pressured to bring results by those same people blocking them. That's only something that can be fixed from the top...

2.0
Nov 12, 2013

Don't work here if you want to progress in your career.

Anonymous employee
Recommend
Business Outlook

Pros

"Fun" environment, where people get to shoot each other with nerf guns, you get to play the game and see new items before they are release, and a bunch of company perks. Direct peers are super nice, although there can be some negative/draining people there.

Cons

I'd have to write a book about all of the things Riot Games does wrong in running a company. Here's I'll just list a few to help you determine whether Riot Games is right for you. When I first started at Riot Games, I was like awesome, a game company. After about three months, I would ask myself "why are they running the company this way? Don't they realize people aren't happy with doing it this way?" I would bring my voice to upper management--because Riot Games prides themselves on open communication--and management would say "We don't follow conventions. We like to consider ourselves unique." Ok, I get it. They don't want to run a "corporate" environment, but when the company gets to the size they are (>3000 ppl world wide) there needs to be some sort of standard and compromise for growth and communication. As time went on, I would no longer see people that I would normally see. I found out they were "let go", but no one could give me an explaination of why. Shaddy if you ask me. So, if you want to work here...be prepared to come in late (11AM) and stay late (past 8PM). If not, you will be considered part of the "out crowd". It's true, Riot Games is very frat like. If you're not in the "boys club" you're not going to make it. You have to be a bro, do all the bro things, and make Riot Games your life. I don't recommend working at Riot Games unless you are new to the corporate world, meaning you don't have any prior corporate experience. Because if you do, you'll be highly dissappointed and frustrated with how management works, or doesn't work actually. Maybe you can join for a year, just to get them on your resume. You might survive. If you love the game, great. Don't make the game your life. Continue to play the game, which is fantastic, but don't make it your life. Oh, and if you're trying to move up in a company, it's not going to happen at Riot Games unless you come in as a manager.

1.0
Apr 11, 2018

There once was a dream that was Rome

Anonymous employee
Recommend
Business Outlook

Pros

In the interest of fairness, I want to make it clear that there are plenty of great people at Riot, including some great leaders. It’s also made a great game and has made major progress in eSports which, as a gamer, is awesome. They also do a lot of superficial stuff pretty well - nice campus, perks, etc.

Cons

The world changes and what made Riot great years ago isn’t the case today. If one were to isolate a turning point in Riot’s culture, my money’s on the Tencent buy-out in late 2015. Company culture, which used to be flawed (as any place is) but usually good at heart has become much more “Lord of the Flies” as senior leaders are preoccupied with empire building or just completely checked out. Often you can find multiple layers of management (including the top) who have no idea what is going on and who stonewall progress because good ideas aren’t theirs. Organizational planning is more or less nonexistent which at thousands of employees means lots of redundant work and people with no real responsibility free-riding. Relatively straightforward questions of business direction are still unanswered to the point of crippling progress due to an inability to get out of a no-decision spiral. Acquisitions are poorly integrated and seem like boondoggles for our senior leaders and finance team rather than genuine ways of extending our products or reach. Leadership is unconcerned with the above and pretty content to fiddle while Rome burns, or more specifically they seem to prefer hanging out with other LA celebrities and spend their money and company resources vs. generating new business. Progress on new titles is glacial, I’ve lost track of how many times we’ve been beaten to market. The most successful use of our IP in the last seven years (honor of Kings) wasn't made by us and there has been no perspective from leadership on either why that shouldn’t have been Riot or how we’re going to meaningfully change in the future to be more successful at shipping new experiences to players. The most concerning part is the low sense of urgency even after many years of setbacks. I’ve had high-performing colleagues who have switched off of new games teams of their own volition because they were bored due to lack of work. Core gamer dogma means this place is non-inclusive as all getout. There are plenty of people who are gamers and care about games who aren't willing to invest in competitive PvP. Some of them may even have different backgrounds and ideas. Crazy, I know.

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