Riot Games reviews

4.0

75% would recommend to a friend

(1,043 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,043 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 11, 2015

Rapid growth, rapid changes

Anonymous employee
Recommend
Business Outlook

Pros

The folks I worked with were all crazy talented. Lots of perks. Early in my stay it was an incredibly energetic workplace filled with passionate people who just wanted to create kickass content.

Cons

Teams became bloated. Still, content output dwindled as the 'horizontal' culture rested at odds with the unchecked growth. What's left is the worst of both worlds -- any of the massive number of employees can grind production to a halt if they're loud enough, so you get huge teams working in bubbles -- distant enough to make maintaining visibility a serious issue, but oversized enough to make decision making a nightmare. The word 'initiative' is the most abused in Riot's vocabulary. Responsibility and recognition are not earned by being great at what you do, it's earned by loudly championing -something- whether it comes to fruition or not. Lots of politics, bureaucracy, and red tape. Important teams were having their bandwidth squandered by the aforementioned initiative owners all insisting their cause is worth working on. Lots of playing it safe content-wise. Unique ideas get pressed into molds so they can instead be grouped and bundled up according to the (coincidentally subjective) interpretation of 'data'. This is further complicated by Riot being a global company, making it very difficult to take risks. This one's personal, but unlimited PTO actually made it feel pretty bad taking time off. You don't accumulate it, so there's no real feeling of spending it and taking a break that you've verifiably earned. This made maintaining a healthy work-life balance a challenge for me. Because leadership and management responsibilities are essentially given out to whomever asks for them the loudest, career guidance was a problem. Getting any straight answers about how to progress and level up was remarkably difficult when I was actually stuck. Hilariously masturbatory company-or-team-wide e-mails and speeches about humility. Low investment in long-term growth or product health from an engineering/tools perspective (This probably isn't news). It seems that there's always some shiny new feature or initiative being chased instead. The desire to amass the industry's best talent and the apparent aversion to telling awesome people that they're being awesome is not a good mix. Creating awesome stuff on teams packed with talented people and then getting no recognition for it even at a team level became incredibly draining for me. All in all, it was an incredibly stressful place to work.

3.0
Aug 14, 2022

Passionate people, hit-or-miss on culture

Anonymous employee
Recommend
Business Outlook

Pros

Most Rioters are passionate about the work they do, the people they work with, and the success of their teams. If you're a heads-down worker, if you love the work you do, if you want to work with highly-skilled peers, and if you don't mind lots of politics (especially of the "there's no politics here!" variety), this may be the place for you.

Cons

Riot's alleged "feedback culture" is hit-or-miss. If the sort of feedback Riot claims to value were seen consistently throughout the organization - without regard to sex, gender, age, political bent, team, physical location, nationality, or any of a number of other factors - it could be a powerful tool. Sadly, it isn't. Some parts of the organization are great, but others have more politics and manipulation than nearly all of the other big players in the gaming industry. There are entire teams at Riot wherein providing direct feedback to peers or leadership is a surefire way to get flagged as a troublemaker or worse. Woe to the Rioter who moves from a team with a good feedback culture to one with a toxic feedback culture; they won't be around for long.

2.0
Jan 25, 2018

The Mighty Are Falling

Recommend
Business Outlook

Pros

-Riot's game development teams are top notch both in talent and in culture. Almost all of them are an absolute dream: Passionate developers dedicating their lives to delivering amazing experiences to players. Caring is Riot's super power....you can match our teams up against any of the competition and I'd bet on Rioters caring the most every single time. -Riot provides an insane amount of opportunity and empowerment for an organization of its size. Systemically this causes some issues, but at an individual level if the talent and drive are there you have practically unlimited growth potential. You truly have the support to repeatedly try, fail, learn, and grow. -Gamer Culture. To outsiders of the gaming world, this conjures up visions of Grandma's Boy-a bunch of dudes playing video games all the time. The actual significance is that to most Rioters gaming isn't just something they do, it's a huge part of who they are. More than reminiscing about old games, the shared experiences connect most Rioters in a special way that directly leads to being able to empathize and make decisions for our players. We know what it's like to have friends you've never met in person. We know what it's like to stay home on a Friday night grinding a ranked ladder. We know what it's like to be disappointed when Developers deceive or fall short on their promises. That's a huge part of our secret sauce. -There are plenty of teams and offices (not just LA) that haven't lost the magic feeling of Old Riot by finding ways to shield themselves from most of the struggles. Generally, the closer you get to game development the better off you'll be.

Cons

-I have repeatedly experienced groups and senior leaders at Riot who too heavily weigh decisions based off of their desire for Riot to appear to be a AAA company, as opposed to what will be best for our players. -When a single music video takes as long to make as some AAA games and that's celebrated, there's a significant cultural problem. -The co-founders have stepped back from managing Riot and are being replaced by a Trio of very capable old school Rioters. They've all delivered at a high level for a long time, but Marc and Brandon operate at another level. We need to be honest: This is a downgrade. -Riot is suffering from corporate bloat: Most areas of Riot grew too big, and the result is a diluted talented pool as well as a lot of wasted time and money by people who can't help but create work and distractions for others, detracting from the company's mission to be player focused. -Product Riot is the name for the group of support initiatives and teams (Talent, Facilities, IT, etc.). It's a group of really smart people, but I find most of my interactions with the group to be frustrating and counter-productive. Instead of feeling like we're working together to deliver to players, I frequently feel like I have to battle bureaucracy, unnecessary process, and people who have lost track of why Riot exists and what we're here to do. Example: I've heard multiple people from Product Riot claim that Riot's mission is to be "the most diverse gaming company in the industry." Diversity is awesome, but that represents a huge misalignment with the mission most of the rest of Riot is prioritizing their efforts around. -Riot has fallen behind the market in terms of innovation. League is still the best Moba hands-down, but we are starting to feel the pain of the Innovator's Dilemma.

Viewing 91 - 93 of 1,043 Reviews

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