Riot Games reviews

4.0

75% would recommend to a friend

(1,042 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Nov 25, 2013
Recommend
Business Outlook

Pros

Intensely passionate people, and endless opportunities for advancement. Employees are very much empowered to make great things happen.

Cons

Feeling integrated into the team can be a bit challenging. Miscommunication is a fairly large problem, with some departments not interacting with each other as much as they should.

5.0
Nov 2, 2013
Recommend
Business Outlook

Pros

Passionate employees - To a person, everyone is passionate about the success of the company and the flagship game (League of Legends). Almost nobody is there just for the paycheck (and the ones who are just clocking in and out are usually shown the door with generous severance). Incredible growth - League of Legends launched with 50 Rioters (people who work at Riot) and today there are over a thousand in 8 offices around the world (more opening with new territory launches each year). This has meant opportunities abound for people able to step up into newer and larger roles. For instance, being in charge of live operations for a game with over 30 million players a month is a lot more responsibility than being in charge of that for a game with less than a million players. The company's been willing to invest heavily in headcount, infrastructure and technology. New Challenges - The challenges the company faces today (coordinating internationally, having hundreds co-develop, supporting millions of simultaneous players) are different from the ones of previous years (launching internationally, having a few elite teams, trying to get people into the game). For me that has meant doing different things than I was hired to, learning new skills and taking on new responsibilities Autonomy - Riot tries not to operate hierarchically, and most decisions are made by the teams actually doing the work. There is a crazy amount of empowerment, but also a high level of accountability. Rioters are held to their decision-making track record. Cross functional teams - Teams of mixed backgrounds (artists, designers, QA, engineers and marketing people) are all put on teams together for projects that require different abilities to succeed, with the idea that teams should be able to own their own destiny and be responsible for their success or failure. Player-focused - The company truly tries to make the right decisions for the players and for the long run. It's nice to see alignment across the company on building something to last decades and beyond. Riot, for all its growth, is still relatively free of politics and infighting - everyone is trying to serve the players the best they can.

Cons

Some of the same things that are pros are cons. Allow me to explain. Passionate employees - Everyone is motivated and trying hard which creates pressure to put in 100% every day, and at times work longer and harder when your team is at the plate to deliver. That said, the company avoids the typical "going gold" crunch by patching every 2 weeks (so there isn't a company-wide "crunch season"). There is also unlimited paid time off, a company retreat for everyone and wives/husbands/boyfriends etc (last year to Dominican Republic) and Rioters tend not to take themselves too seriously. Incredible growth - Riot has growing pains in its org structure, support systems, IT, office space, etc. It's solving these fast - none of the problems last, and increasingly impressive people join the company to help build these areas out for the future. But Riot is growing quickly from a relatively small company to a mature company, and when some of the support has lagged behind it's been painful. New Challenges - It seems you can never get too comfortable at Riot. There are always new challenges, evolution is the biggest constant. Processes continually get changed and improved, teams constantly have new talent joining, new projects are always getting spun up. For many this is the excitement of Riot, but you have to be willing to keep learning new skills and new ways of accomplishing your goals. If you're looking to sit back and relax, don't apply. Autonomy - There aren't a lot of exact steps on how to do your job. Chances are nobody at the company has done exactly what they're asking you to do yet, so you need to make up your own best practices. This can be daunting and there may not be someone there to turn to with a playbook you can execute. Cross functional teams - There are a lot of people with opinions and expertise in areas who don't think like you do. Figuring out how to get them all headed in the same direction can be tough. You need to be able to work together, be flexible and open minded. Also the bar to get into Riot is high - they are looking for great critical thinkers, gamers and aren't afraid to put you through a long and exhaustive interview process (and may pass despite great credentials if you don't meet their high bar). Player-focused - Sometimes doing the right thing for players, and walking them through why you're doing it, is much harder. This mean that Riot takes longer on some features or content. Having to be in touch with what's going on in the forums, and players' minds is tough too.

5.0
Jul 17, 2013
Recommend
Business Outlook

Pros

I rated Riot 5 stars because the company is a great fit for me. I fully recognize and acknowledge that this company may not be a good fit for a lot of people. Most of what I write could be taken as a pro or con depending on your work preferences... (Pro/Con) You need to check your ego at the door to succeed here. We have some of the world's top performers in their respective industries here but there's also a strong culture of feedback so if you're sensitive to hearing anything negative about your performance or work, you might not like working here. (Pro/Con) Plenty of perks and benefits for employees. As part of Riot's People Team, I can attest to the fact that we are constantly thinking about what will make our employees happy, maintain high-caliber work, and help them grow professionally. But tied to that is the expectation that they are going to deliver phenomenal work consistently (keeping in mind that one-off mistakes are okay and considered good learning experiences....as long as you learn from them). (Pro/Con) If you've been hired here, it's mostly because it's been deemed that your judgement can be trusted. Once you're in, Riot will really rely on you to use your best judgement to make key and critical decisions. That type of freedom can be liberating as long as you consider that you'll also be held accountable for these decisions if they don't turn out well.

Cons

(Pro/Con) There isn't really a work/life balance here, in part because most Rioters seem to be workaholics by nature, in part because Riot offers a ton of social and personal/professional growth activities that go on all the time, and in part because there's just so much work to do.

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