ServiceNow reviews

4.1

80% would recommend to a friend

(5,724 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Employee benefits, infrastructure, work life balance, leadership,

Cons

micro level management with few teams lead by Indian Managers

3.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Cool company to work for

Cons

Work life balance could be better

3.0
Jan 8, 2026
Recommend
Business Outlook

Pros

Good people, great talent, lots of work to be done and areas to make an impact.

Cons

The company is shifting quickly and seems to only want to hire externally for all roles that should allow for internals to grow. Once you're in, prepare to be gridlocked.

Viewing 301 - 303 of 5,724 Reviews

Glassdoor has 6,661 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.