ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 18, 2025
Recommend
Business Outlook

Pros

Great brand and fantastic customers. AE's who are supported and have the required resources (in the right verticals) will be successful.

Cons

Product adoption is getting tougher as customers buy more of the platform. Without hands on resources to activate the base, it's making net-new revenue extremely challenging for reps.

Viewing 397 - 399 of 5,731 Reviews

Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.