ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 14, 2025
Recommend
Business Outlook

Pros

Pay in comparison to PMM roles at other companies

Cons

Nearly every executive has a massive ego. Lack of growth opportunities. Not one person is happy.

5.0
Nov 14, 2025

Good culture

Recommend
Business Outlook

Pros

Great culture. Great support from management. Collaborative environment with with manager coaching. Great work life balance

Cons

slow career progressions which means slow salary growth

Viewing 406 - 408 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.