ServiceNow reviews

4.1

79% would recommend to a friend

(5,729 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,729 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 10, 2025

Culture Decay Due to Poor Management Hires

Anonymous employee
Recommend
Business Outlook

Pros

Good product Lots of resources to learn

Cons

Toxic culture Unclear performance metrics Pips designed to prevent bad press for layoffs

3.0
Feb 27, 2025

Great company until it's not

Recommend
Business Outlook

Pros

Great package an benefits. Great people to work with!

Cons

High burnout rate. Unrealistic goals from management. Layoffs that get swept under the rug. Promotions fully based on team budget and growth - not and individual's performance.

Viewing 433 - 435 of 5,729 Reviews

Glassdoor has 6,667 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.