Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

São Paulo , Curitiba , Ponta Grossa , Rio de Janeiro , Santo André , São Paulo de Olivença

ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

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ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

6K reviews

5.0

Jan 31, 2020

Premier software engineering environment

Staff software engineer

Recommend

Business Outlook

Pros

The place to be for server side software developers in San Diego. Fast moving, growing, exciting, rewarding. Engineers empowered to build software. Fun to ship features that customers love.

Cons

Other companies have more cutting edge tech in their stack.

2.0

Jan 15, 2020

Stagnant Career

Senior technical support engineer

Recommend

Business Outlook

Pros

Free lunch, social events, facility

Cons

Worst management, promotion criteria vary from team to team, no annual compensation review, more tickets you resolve, even more tickets get assigned to you. No planning on how to improve the resolution time for those who work slow. No proper criteria for Manager eligibility as a degree is not a must to be a manager.

1.0

Jan 5, 2020

Its all about the US

Engineer

Recommend

Business Outlook

Pros

EMEA team are good to work with

Cons

Americans think the whole word is in America. No concept of other culture or languages.

Viewing 463 - 465 of 5,731 Reviews

Jobs at ServiceNow

AI Foundry Solution Consultant

São Paulo, São Paulo

View job

ServiceNow

ServiceNow reviews

Company ratings over time

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Reviews by job title

Premier software engineering environment

Stagnant Career

Its all about the US

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