ServiceNow reviews

4.1

80% would recommend to a friend

(5,713 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 24, 2016

Toxic

Recommend
Business Outlook

Pros

Shares are the only positives

Cons

Extremely toxic environment. Abusive language used by upper management especially in the Customer Support Area. Intimidation tactics used by both upper and lower management to make you abide to their own rules. You are totally spared if you rub shoulder with managers, if you talk your mind you are sacked without proper reason. It is totally expeditive especially if you are deemed not appropriate to fit to the upper manager's tastes. Any team member that praises managers, will in their good books and will be safe from sacking and oppression.

3.0
Jan 22, 2016
Recommend
Business Outlook

Pros

Energetic and innovative start up atmosphere. Extendable platform at core of all service offerings. Lots of opportunities to shine.

Cons

Missing work life balance. Inconsistent company direction and strategic vision. Lack of learning from past mistakes.

4.0
Jan 19, 2016

Growing Company

Anonymous employee
Recommend
Business Outlook

Pros

A lot of room for growth in all areas of IT and overall Technology

Cons

Moving away from start up mentality to "mature" company and processes and procedures can be come cumbersome and make responding to needs more difficult.

Viewing 5518 - 5520 of 5,713 Reviews

Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.