ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 12, 2025

Very good

Recommend
Business Outlook

Pros

Chill wlb Good culture Stock increasing

Cons

Not very good tech stack

3.0
Sep 12, 2025

Pros and Cons

Recommend
Business Outlook

Pros

Decent pay (although inconsistent in terms of people with similar experience doing the same job - it depends on your manager) Good work life balance when you have boundaries Really good people that want to contribute and be successful

Cons

No collaboration in teams or across teams. Every team has different objectives and they usually don’t align. Too many people working on the same thing. Director level management adds no value. They aren’t strategic marketers or leaders and they don’t work together

Viewing 556 - 558 of 5,746 Reviews

Glassdoor has 6,686 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.