ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jan 11, 2026
Recommend
Business Outlook

Pros

Decent salary and RSU refreshers every year

Cons

Benefits getting reduced every year. Company is extremely focused on growth, employee well-being is thrown under the bus. Yearly hikes have been reducing since last 3 years continuously.

3.0
Jan 3, 2026

Lots of uncertainty

Recommend
Business Outlook

Pros

Good wlb if in good team Good benifits hybrid wfh

Cons

Lots of uncertainty Frequent reorgs Toxic culture Stock dipped a lot over last year

2.0
Dec 26, 2025

toxic

Recommend
Business Outlook

Pros

nice buildings and in house cafeteria

Cons

toxic and high turn over

Viewing 589 - 591 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.