Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (380) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 803 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 442 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 260 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

São Paulo , Curitiba , Ponta Grossa , Rio de Janeiro , Santo André , São Paulo de Olivença

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ServiceNow

ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Nov 2, 2023

NA

Senior software engineer

Recommend

Business Outlook

Pros

Good work life balance with limited tasks

Cons

Politics is bad and decision is not transparent.

4.0

Oct 27, 2023

Bad middle management but great company

Global change manager

Recommend

Business Outlook

Pros

Great company, try really hard to look after their people from a wellbeing perspective and aim for a great work/life balance. Senior leadership really care

Cons

Middle management are useless, micromanage because they don't have enough to do themselves, ego driven, arrogant and are a waste of space

2.0

Oct 4, 2023

Toxic

Anonymous employee

Recommend

Business Outlook

Pros

Great compensation, stock options and benefits

Cons

Misaligned leadership. Too many hoops to jump through to make decisions. Culture is compromised due to size. Crazy work hours.

Viewing 634 - 636 of 5,747 Reviews

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