ServiceNow reviews

4.1

81% would recommend to a friend

(5,709 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 28, 2026

Pay your employees, no growth

Recommend
Business Outlook

Pros

Big company, friendly people, remote work.

Cons

Mid management is clueless, 1-2% annual raises if you are lucky. Hard to get promoted. Leadership is a revolving door, quiet lay offs.

3.0
Mar 27, 2026

Great Company

Recommend
Business Outlook

Pros

Great product, awesome CEO, good culture

Cons

Difficult to growth, politics, favouritism

Viewing 145 - 147 of 5,709 Reviews

Glassdoor has 6,645 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.