ServiceNow reviews

4.1

81% would recommend to a friend

(5,685 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 31, 2022

Great company

Anonymous employee
Recommend
Business Outlook

Pros

Benefits are exceptional and work is meaningful.

Cons

Management can be more nicer and understanding

5.0
Jan 19, 2022

Great company

Recommend
Business Outlook

Pros

-organized onboarding experience -great medical benefits and HSA contribution -401k match just increased -Unlimited PTO Everyone is helpful, really feels like a team.

Cons

overall, nothing to complain about.

5.0
Nov 3, 2021
Recommend
Business Outlook

Pros

- In the cloud-first era, ServiceNow started the cloud services from an early stage, and the business is expected to expand further in the future. Also, the prodcut has matured and there are no competitors in the same business sector. - With one platform, there are many collaborations with other companies' products, and there are opportunities to learn the technology of different products, so I think that it is an environment where you can grow very much as a technical consultant. - It has an open corporate culture and you can easily talk with anyone. With a flexible working style, all employees, especially in COVID-19, every employee is avaliable to remote work. - A fulfilling training system. A series of training courses are available for those who are completely new to ServiceNow platform.

Cons

- Business is mainly in the US and Australia, most of the products and training courses are in English, and I would like more support for local languages.

Viewing 16 - 18 of 5,685 Reviews

Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.