ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Feb 27, 2026
Recommend
Business Outlook

Pros

Supportive teammates and collaborative work culture. Competitive compensation and solid benefits package. Strong brand reputation in the industry.

Cons

Fast-paced environment can impact work-life balance. High performance expectations create constant pressure. Processes can sometimes feel overly complex. Frequent organizational changes require quick adaptation. Decision-making may feel top-down at times.

Viewing 184 - 186 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.