ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 24, 2026

Great Culture

Recommend
Business Outlook

Pros

The culture is great , the perks are as good as big FAANG companies. A lot of opportunitues to learn about AI since Servicenow pushes AI in every sector.

Cons

Recent joiner couldn't find anything now

2.0
Feb 24, 2026

Used to be decent

Anonymous employee
Recommend
Business Outlook

Pros

Back before AI, leadership used to be decent.

Cons

Post AI, things are similiar to Amazon performance.

Viewing 190 - 192 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.