ServiceNow reviews

4.1

80% would recommend to a friend

(5,714 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 20, 2026

layoffs

Recommend
Business Outlook

Pros

worklife balance and good equity

Cons

horrible leadership and silent layoffs

Viewing 262 - 264 of 5,714 Reviews

Glassdoor has 6,651 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.