ServiceNow reviews

4.1

80% would recommend to a friend

(5,717 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,717 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jan 13, 2026
Recommend
Business Outlook

Pros

Unlimited PTO, Wellness Days, generous holiday schedule

Cons

Any day not on the above. Upper Managment, middle managment, and the majority of front line leadership that remains.

5.0
Jan 13, 2026
Recommend
Business Outlook

Pros

You'll spend all you time pushing the frontier of open AI research, by publishing, creating new libraries, and giving presentations. The environment and the team is great.

Cons

The only thing I’d say is that salaries in the field have increased recently, and they may not be fully reflected yet.

Viewing 280 - 282 of 5,717 Reviews

Glassdoor has 6,654 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.