Shopee reviews

4.0

80% would recommend to a friend

(5,545 total reviews)
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Chris Feng

95% approve of CEO

73% positive business outlook

Shopee has an employee rating of 4.0 out of 5 stars, based on 5,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Feb 17, 2020
Recommend
Business Outlook

Pros

Salary and growth is competitive and systematic. Business is growing, feeling optimistic when working in it. Good place to learn about e-commerce, IT, retail industry.

Cons

Chinese culture is dominated. Hence, not diverse enough when it comes to working culture, management and strategy planning. Average age of staff is 27, which is too young and not mature when dealing with real business. It is more like working in a project with students in university.

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Shopee Response
6y
Hi current employee, thanks for leaving us a review. We are happy to hear more details on your feedback so that we can improve your Shopee experience further. If you are open to share more, please do not hesitate to contact us at hr.experience@shopee.com. Thank you for continuing your Shopee journey!
2.0
Feb 13, 2020

#LifeAtShopee? - Indeed taking your life away

Anonymous employee
Recommend
Business Outlook

Pros

Shopee hires every-single-day and if you want chill/stagnant job, this is for you. With Shopee its like falling in love. 1st month, you'll be all over Shopee. 6th month you start to see flaws. After a year - you'll be completely out of love. And before you'll be able to complete be out of love with Shopee - its too late, they already have someone to replace you. At least, I can guarantee you'll be able to stay in Shopee for a year :) Its a fun and energetic team eventhough its toxic. - Used to have tea time, now no more :(

Cons

- With above point, they hire new people most of the time - they don't groom their internal. So can forget about career progression if you join here. Like I said, stagnant. - When they say they hire multiracial, ask them the percentage of at the 3 main races in Malaysia. You'll be able to tell how 'multiracial' they are. - HR internally is corrupted and integrity is not their thing. i.e Decision been made cater to their own opinion, biggest issue - change of policy, change of contract clause. - There's OT allowance, but not applicable to those earn > RM3000. But expected to work extra hours. Great! #LifeAtShopee - Young, fresh hire. Sounds fun? Indeed. However there's a fine line between young and matured hires. Nothing is wrong to hire fresh grad and give them position that requires prior experience. But, it is wrong to give authority and power to the inexperience employee. No advantage if you have experience cos they don't know how to appreciate. Maybe upper management have insecurity issue.

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Shopee Response
6y
Hi current employee, thank you for taking time out to leave us a review. You have mentioned many points that we would like to address but it will be too long to do so here. However, I do want to mention that integrity is a non-negotiable value that we look out for in all our employees before we get them on board. We believe that there might be a gap in communication that has caused you to feel this way. If you are open to have a chat with our team, please drop us an email at hr.experience@shopee.com and we can discuss them there. Lastly, thank you for continuing your Shopee journey despite your circumstances!
5.0
Feb 10, 2020

Shopee worth a better score on Glassdoor

Anonymous employee
Recommend
Business Outlook

Pros

This is my first time to submit a company review. After reviewing a few negative reviews on complaining about our working hours, I cannot stop myself to submit my opinion here. I am sitting near the internal staircase and quite near to the exit. Every day, I saw a lot of employees leave the company at 6:00 or 6:15. And I am pretty sure they are not coming to work before 10:00. Our suggested working hours are from 9:30-12:30, 12:30-2:00 lunch break, 2:00-7:00. After being with the company for more than 1.5 years, I really saw the improvement of it. Although it is not the perfect workplace (you cannot say who is the perfect one), at least the management team and most of the employees are trying to do our best. Great place for people who wants to achieve something.

Cons

Can consider improving the benefits plan better

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Shopee Response
6y
Hi current employee, thank you for leaving us such an encouraging review! Indeed, like you have mentioned, Shopee has came a long way since our small beginnings. We are heartened to know that our team effort is recognised. It is the achievement by ALL of our employees. We will definitely continue to run towards higher ground and thank you for being part of us in this journey. Keep on fighting the good fight!
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Glassdoor has 13,216 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.