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      Shopee

      Engaged Employer

      Shopee reviews

      4.0

      80% would recommend to a friend

      (5,545 total reviews)
      avatar

      Chris Feng

      95% approve of CEO

      73% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Compensation and benefits

      3.8

      Culture & values

      3.7

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Shopee has an employee rating of 4.0 out of 5 stars, based on 5,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Feb 6, 2020

      Would not recommend

      Operations associate
      Recommend
      Business Outlook

      Pros

      ZERO, Maybe they tend to lure you in with free lunches, “pantry” supply and freebies every now and then, but trust me when I say that will be taken away very fast

      Cons

      Where do I start? 1) HR is most definitely biased, racially inclined and do not actually take actions against employees that break rules. 2) Team leads who do not know their job are hired and promoted despite them not contributing to the team 3) Company does not respect maintaining employee privacy 4) Appraisal is based on how Manager feels about you and has no reflection to actual performance 5) High High Turnover( that should tell you something) and 0 work life balance 6) No room for growth if you are a honest and truthful employee

      avatar
      Shopee Response
      6y
      Hi current employee, thanks for taking time out to leave us a review. We are sorry to hear that you are not enjoying your time here at Shopee. The points you mentioned are extremely alarming and we want to know more about what has happened in detail that made you think this way. Shopee promotes transparency and open communication but we definitely respect our employees' personal space and information as well. If you would like to help us to dig deeper into the issues you have raised, do contact us at [hr.experience@shopee.com]. Lastly, thank you for continuing on your Shopee journey despite the difficulties you faced. Hope that you would be able to have better days ahead!
      2.0
      Jan 20, 2020

      Life at shopee - Horrible work-life balance

      Business development
      Recommend
      Business Outlook

      Pros

      Modern Office. youthful environment. Great location - convenient to restaurants, public transport, car parks.

      Cons

      Imbalance age group, volume of freshgrads higher than experienced employees. Company is still 4 year old new start up, process and structures are unstable, works individually. Very minimal engagements with direct reports. Daily fire fighting, issues are repetitive, management always procrastinate when comes to solving operations but gets ambitious on business growth, New hires are left aside to self learn / self adapt. Horrible work-life balance, never ending ad hocs, unplanned added campaigns with high achievement expectations. On campaign days (once a month), employees are expected to stay up till mid night 2am, take rest for a few hours and are expected to arrive by 730am the next day, continue pushing for more than 12 hours. Health deteriorates.

      avatar
      Shopee Response
      6y
      Hello current employee! Firstly, thank you for your contribution and hard work at Shopee thus far. We understand that we are a fairly young company and there is still room for improvement in terms of our process and structure. However, I am confident to say we have indeed achieved much since our small beginnings. Our team is constantly looking for ways to streamline our process and if you are open to share more on how we can do better, do not hesitate to drop us an email at hr.experience@shopee.com. Our team will be happy to have a discussion with you! Next, we are shocked that you mentioned working till wee hours and not having enough rest during campaigns. Do drop us an email as well if you are open to share more on the details. We would like to look into the matter as it is something we do not encourage here. Lastly, thank you for leaving us a review and for staying with us despite having a difficult time!
      1.0
      Jan 15, 2020

      12345

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Can learn how to multitasking.

      Cons

      Have a very stupid idea that want all the new employee did a performance on some special day and it is compulsory, means even you hate performance you still will be force to do that if not they will threaten you said you will count as absent. And you will have a exam, if you fail you better quit because you will always in probation. Yes , I feel it is a threaten too. The day I join until now, I never have enough time to sleep. No even have time to go for lunch and dinner. And yes, management still want you “compulsary” do performance and exam. It will take your time to attend meeting, to rehearsal. And yes, your workload make you stress, your exam your performance make you extra stress. I don’t understand what is the purpose. To make your employee more stress ?

      avatar
      Shopee Response
      6y
      Hi current employee, thank you for leaving us a review. We are sad to hear that you are having a difficult time here but I believe there might be a misunderstanding. For the new hire performance you mentioned, it is actually an initiative to engage our new employees and to provide a platform for those who joined Shopee in the same month (from various departments) to know each other better by collaborating to create a performance. We believe it will be a precious memory to look back on with your batchmates. As for the Shopee Initiation Test, there are actually 3 tries (all 3 times before end of probation period) for the employee to answer questions which are related to Shopee and their day-to-day work. We do not promote threats and apologise if you felt that way. Lastly, we strongly encourage our employees to have enough rest and to eat regularly so that they are able to have a healthy lifestyle. If you need any help or have any suggestions for us to improve in any areas, feel free to drop us an email at hr.experience@shopee.com. Once again, we apologise for making you feel this way and thank you for sticking by with us. Wishing you better days ahead!
      Viewing 5449 - 5451 of 5,545 Reviews
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      ReviewsShopee reviews

      Glassdoor has 13,216 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.