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      Shopee

      Engaged Employer

      Shopee reviews

      4.0

      80% would recommend to a friend

      (5,542 total reviews)
      avatar

      Chris Feng

      95% approve of CEO

      73% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Compensation and benefits

      3.8

      Culture & values

      3.7

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Shopee has an employee rating of 4.0 out of 5 stars, based on 5,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Jan 15, 2019

      Bad work life balance

      Software engineer
      Recommend
      Business Outlook

      Pros

      People are good, can learn a lot from them

      Cons

      Long working hours and expect you response during off time including weekends. Unclear career path

      avatar
      Shopee Response
      7y
      Dear Software Engineer, Thank you for taking the time to leave us feedback. We are glad that you enjoy working with your fellow employees. With regards to expecting a response after working hours and weekends, understand that most teams do not practice this unless there are urgent issues that need to be taken care of. That being said, we also encourage everyone in Shopee to maintain a good balance between work and life. If you'd like to share more about your experience, please contact us at [hr.experience@shopee.com] so we can set up a time to talk. We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you again for sharing your feedback and we hope you're doing well with us!
      1.0
      Jan 2, 2019

      Fast-paced company with strong Chinese culture

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - Wide selection of snacks - Work on large-scale product

      Cons

      - Strong Chinese culture, lots of politics. It is not friendly for non-Chinese speakers, as most people are from mainland China and most meetings are in Chinese. - Messy process. The company is under mass-hiring, and most of the time the processes are messy due to fast expansion. - Long working hours & non-flexible working culture. You need to tap-in and tap-out to clock your working hours. We are professionals and should not be treated as the blue-collar workers.

      avatar
      Shopee Response
      7y
      Dear Former Employee, We truly appreciate you taking the time to give us feedback and we are sorry to hear that your experience working with Shopee Singapore was an unpleasant one. It is true that we hire many people from Mainland China, however we do encourage our employees to voice out their opinions to make the workplace a better one. With regards to the working hours, we are hoping to reach a day where our working hours will become shorter. Employees are also no longer required to tap in and out to clock working hours. That said, we would like to understand your pain points, and hopefully open an investigation with regards to the team and people you were working with. Please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "2 Jan 2019, Former Employee". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you and we wish you all the best.
      1.0
      Dec 20, 2018

      Not recommended

      Customer service associate
      Recommend
      Business Outlook

      Pros

      Colleagues are awesome , crazy happy and caring. Free snacks

      Cons

      -no medical card and does not allow to take annual leave if under probation -any issues need to take unpaid leave however your probation will be extended -egoistic supervisors and very judgemental -ridiculous SLA -need to answer dozens of call while replying emails at the same time and can’t go back if the assigned emails is still in the bucket. -force overtime if there’s backlog emails in the bucket -if you’re late by few mins need to replace one hour -not transparent when it comes to overtime claims , medical claims

      avatar
      Shopee Response
      7y
      Dear former Customer Service Associate Apologies in the delay in response. We truly appreciate you taking the time to give us feedback, and can only imagine how frustrating the interactions with our supervisors are for you. What you've brought up is a serious matter and we would like to make it clear that such behavior is not allowed here in Shopee. Shall we work together to solve this problem? If you'd like to share more about your experience, please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "20 Dec 2018, Former Employee, Customer Service". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you again for alerting us to this. What you've brought up is important and please share with us more on this.
      Viewing 5509 - 5511 of 5,542 Reviews
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      ReviewsShopee reviews

      Glassdoor has 13,206 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.